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Mutual Tower, 223 Independence Avenue
Windhoek, Namibia

Orion Namibia Pension and Provident Fund

Privacy Police

Orion Namibia Pension and Provident Fund (hereafter referred to as “Orion”, “we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy explains what information we collect, how we collect it, how it is used and stored and the circumstances under which it may be disclosed.

1. Information We Collect
To monitor, protect and improve the functionality and performance of our website, we automatically collect non-personal information relating to your visit. This may include (but is not limited to):
  • Browser type and version
  • Operating system
  • IP address
  • Website usage statistics
1.2 Cookies
Our website uses “cookies” and similar technologies to collect non-personal information. Cookies help us enhance user experience, analyze website traffic, and improve our services. You may adjust your browser settings to refuse cookies; however, this may affect certain website functionality.
2. Use of Information
2.1 Use of Non-Personal Information
We may gather some information for marketing, reporting, analytical and general information purposes. Aggregated information does not identify individual users and may be shared with third parties.
2.2 Collection and Use of Personal Information
Although we generally do not collect personal information when you browse our website, we may request personal information from you in specific circumstances, for example:
  • When you contact us through the website
  • When you subscribe to newsletters
  • When you complete an online form
Personal information collected may include your name, address, telephone number, email address, or any other information you voluntarily provide. We will inform you of the purpose for which personal information is being collected at the time of collection. Your personal information will only be used for the purpose for which it was collected.
3. Disclosure of Personal Information
Orion is committed to maintaining the confidentiality of your personal information. We do not sell, rent or trade your personal information to third parties.
3.1 Circumstances Under Which We May Share Personal Information
We may share your personal information only under the following circumstances:
  • a. Service Providers With consultants, administrators, brokers or service providers when necessary to deliver a service you have requested or enquired about.
  • b. Protection of Rights If required to protect the rights, property or safety of Orion Namibia Pension and Provident Fund.
  • c. Your Consent Where you have expressly authorised us to do so.
d. Legal Obligations
When obliged to do so by law or regulation.
3.2 Email Communications
When you contact us via the website, you provide personal information such as your name, contact number and email address. Depending on your enquiry, your communication may be shared with an administrator or representative best suited to respond.
4. Protection of Your Personal Information
We implement administrative, technical and physical safeguards to protect your personal information against:
  • Loss or theft
  • Misuse
  • Unauthorised access
  • Disclosure
  • Alteration
  • Destruction
While we take reasonable steps to secure your information, Orion cannot be held liable for unauthorised access by third parties who may unlawfully bypass our security measures.
5. Third-Party Websites
Our website may contain links to third-party websites. These websites operate independently and are governed by their own Terms and Conditions and Privacy Policies. Orion is not responsible for and cannot be held liable for the content, security or privacy practices of any linked third-party websites.
6. Changes to This Privacy Policy
Orion Namibia Pension and Provident Fund may update or amend this Privacy Policy from time to time. Any changes will be posted on the website, and continued use of the website will constitute acceptance of the updated policy.
d. Legal Obligations
When obliged to do so by law or regulation.
3.2 Email Communications
When you contact us via the website, you provide personal information such as your name, contact number and email address. Depending on your enquiry, your communication may be shared with an administrator or representative best suited to respond.
4. Protection of Your Personal Information
We implement administrative, technical and physical safeguards to protect your personal information against:
  • Loss or theft
  • Misuse
  • Unauthorised access
  • Disclosure
  • Alteration
  • Destruction
While we take reasonable steps to secure your information, Orion cannot be held liable for unauthorised access by third parties who may unlawfully bypass our security measures.
5. Third-Party Websites
Our website may contain links to third-party websites. These websites operate independently and are governed by their own Terms and Conditions and Privacy Policies. Orion is not responsible for and cannot be held liable for the content, security or privacy practices of any linked third-party websites.
6. Changes to This Privacy Policy
Orion Namibia Pension and Provident Fund may update or amend this Privacy Policy from time to time. Any changes will be posted on the website, and continued use of the website will constitute acceptance of the updated policy.  

7. Contact Us If you have any questions about this Privacy Policy or how your personal information is handled, please contact us at: Orion Namibia Pension and Provident Fund NAM-OrionCommunications@oldmutual.com